If they can not name this key person, it should be a concern. Recommendations and contract quotes should be finished based on the examination of your residence.Arete Pest Control 6500 McDonough Dr NW ste c-1, Norcross, GA 30093 +17703344515 www.aretepestcontrol.com/pest-control/georgia/norcrossThe inspector might look under, around, behind, and als